Clikclax

Returns Policy

We are pretty sure you are going to love your kit!  But if it arrives damaged or broken let us know.  We will sort you out and replace it.  But if you have just changed your mind – then sorry, that’s on you. 

All return requests must be communicated via email to hello@clikclax.com and accompanied by photos within 14 days of receipt. All kit items must be in their original packaging with the peel intact. Once the peel is removed, it’s yours. So we recommend inspecting all items before you remove the peel. Rest assured that each kit is packed to order and each piece is checked prior to packing and shipping.

Acrylic is a fragile material and must be handled with care. We recommend that you read all the instructions, remove your watch and all jewellery and get a friend to help put your kit together. It’s most important that pieces are not bent, twisted or positioned too close to a heat source or open flames. Constructions are not designed to bear weight. 

Refunds will be made by Clikclax via the method of payment you used to make your online purchase. Refunds will be processed as soon as the goods have arrived back to the Clikclax studio and have been through our thorough inspection process.